1. Acceptance of Terms

By using the Queen of Henna website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Product Use

Our products are for external use only. Please follow the instructions provided with each product. Queen of Henna is not responsible for any adverse reactions or outcomes resulting from misuse or improper application of our products.

3. No Refunds and Replacements

All sales are final. We do not offer refunds or replacements for any products. Please ensure you review your order carefully before completing your purchase.

4. Shipping Policy

We are committed to delivering your order within 10-12 business days from the date of purchase.

5. Product Quality

We strive to maintain the highest standards of quality. If you receive a damaged or defective product, please contact us within 7 days of receipt with detailed information and photographs. We will review your case and take appropriate action.

6. Order Issues

If you receive the wrong item or encounter any issues with your order, please contact us immediately. While we will assist in resolving the issue, please note that replacements are not available.

7. Intellectual Property

All content on the Queen of Henna website, including text, images, logos, and designs, is the property of Queen of Henna and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our written permission.

8. User Conduct

You agree to use our website in a manner that is lawful and respectful of others. You may not use our website for any illegal activities, to harass or harm others, or to infringe upon the rights of others.

9. Changes to Terms

Queen of Henna reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of the new terms.

10. Limitation of Liability

Queen of Henna is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Bihar. Any disputes arising from these terms will be resolved in the courts of Bihar.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at [support@queenofhenna.com].